In the Terry Prachett book Eric, the demons of hell deal with their bureaucracy-obsessed king by convincing him to undertake the (eternal) task of creating a plan for all of damnation, complete with goals, policies, and mission statements, so that they can get back to their own work. Even the inmates are relieved that plastic plants and offensively bland music have been replaced with fire and brimstone. I considered this to be one of the more genius things I had ever read, with many potential applications in my working life. Then I realized that without goals, policies, and mission statements my job probably wouldn’t exist, and I decided not to think about it any more.